My new clinic! Biba was exceptional, from the moment I walked in I was treated by her lovley team and invited to make myself comfortable which I felt immediately, while I patiently waited for my appointment I saw multiple customers walk out estatic with their result, when nurse Biba came down I was warmly greeted and made to feel at ease, during the consultation she had extensive knowledge and I felt instantly safe that I was in good hands, she took the time to look at photos and even showed me her work on clients to highlight that we had the same vision, she was clearly an expert in her field and had the perfectly balance of professionalism while instantly building report and giving me a sense of I am an environment with someone who gets me, she didn’t push in anyway and actually gave me tailored advice of strategic planning around my cosmetics instead of just making a quick sale, I can honestly say I can’t wait to go back for my next visit